Package Summary

Virgin Media's Phone: M + Virgin TV: M+ details...

This package bundles your line rental, home phone and digital television from Virgin Media

Talk: M + Virgin TV: M+ offers you unlimited number of inclusive calls to any local and national UK landline number (01, 02 or 03) during the weekend only

The main features included with this package are TV, line rental and unlimited calls to all of the UK landlines during the weekend
Monthly Package Fee£3.50 - for the first 6 months, £7 per month thereafter. The set monthly cost you will pay for this package does not include line rental
Line Rental Information£13.90 - per month for Virgin Media cable line rental. You will no longer pay line rental to your current home phone provider.
Contract Length18 months
Connection Fee£49.95
Minimum Call Charge14.94p - is a one off charge and applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute

UK Phone Call Charges
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocal8.68p8.68pFree
LandlineNational8.68p8.68pFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobile3 Mobile31.61p24.46p-
MobileO219.35p14.25p-
MobileOrange19.35p14.25p-
MobileT-Mobile19.35p14.25p-
MobileVirgin Mobile19.35p14.25pFree
MobileVodafone19.35p14.25p-
Exclusions to certain destinations or networks may apply
Where "-" is displayed, there is no difference between daytime and evening call rates at the weekend

International Call Charges
Please select the destination you wish to call and press "show rates"
International RatesCountryDayEveningWeekend
International LandlineUnited States30.64p30.64p30.64p
International MobileUnited States30.64p30.64p30.64p
Exclusions to certain destinations or networks may apply
Where "-" is displayed, there is no difference between daytime and evening call rates at the weekend

 »Hide Other Features
Special Offers / Features

  • 6 months half-price

  • £40 Credit - Ends soon

Call Features (Cost per month unless stated)
1471FreeGet the number of the last person who called
Anonymous Caller Reject£2.70Stop calls from withheld or anonymous numbers
Answer 1571FreeListen and manage your voicemail messages
Call Barring£2.25Prevent your phone from making specified outgoing calls
Call Divert£2.25Choose to have calls diverted to another number anywhere
Call Waiting£2.25Tells you when someone is trying to get through to you
Caller Display£2.25See who is calling you before you answer
Ring Back£2.25Automatic call back from an engaged number
Telephone Preference ServiceFreeChoose to register to have your number removed from unsolicited sales calls
Three Way Calling£2.25Chat with two friends at the same time
Withhold NumberFreeStop your number from showing to those you are calling
Payment and Billing Options (Cost per month unless stated)
Cheque£5.00There is an additional charge to pay by Cheque
Credit Card£5.00There is an additional charge to pay by Credit Card
Direct DebitThere is no additional charge to pay by Direct Debit. Payments must be made monthly in advance
Paper Billing£1.75You will receive your bills in the post
Paper-free BillingFreeYou will manage your account online and receive your bills via e-mail

 »Hide UK Other Numbers Call Rates
UK Other Numbers Call RatesDescriptionDayEveningWeekend
Other Numbers084510.22p10.22p10.22p
Other Numbers087010.22p10.22p10.22p
Exclusions to certain destinations or networks may apply
Where "-" is displayed, there is no difference between daytime and evening call rates at the weekend
Apply now for Virgin Media's Phone: M + Virgin TV: M+
Ratings

from 537 ratings

User ratings for Virgin Media from the HomephoneChoices.co.uk 2010 Customer Satisfaction Survey

Value for money
Reliability
Ease of understanding bill
Download speeds
Customer service
Value for money
Clarity of pricing
Customer service

Virgin Media Home Phone reviews

Our journalists selected a representative sample of 8 Virgin Media Home Phone customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.

Positive comments
Free calls to virgin mobiles. - June 2011
Free weekend calls - June 2011
Provided as a package with TV & BB - June 2011
The clarity of the phone line is brilliant! Also, shortly after I had it installed, I had no dial tone, and although it was Good Friday, they were able to arrange an engineer to come out and fix it. - June 2011
Negative comments
no call id, no call divert, no call waiting options - June 2011
Weekend calls don't start until Saturday, why not Friday night? Caller display is charged extra - June 2011
Long waits on phone calls to Customer Services - June 2011
Cost of phoning 0845 numbers - June 2011
Registered Address: Third Floor, High Holborn House, 52-54 High Holborn, London, WC1V 6RL Company Reg No:05341159
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