Home Phone Guides

Landline reconnections

If you are looking to reconnect your phone line, there are two main options available to you: BT (www.bt.com) for a conventional phone line, or Virgin Media (www.virginmedia.com) for a cable line.

Editor's pick		Free reconnection
Call TalkTalk 0800 049 7834	Call BT now 0800 028 4474	Call Virgin Media 0808 189 0508	Call Sky now 0844 241 0582	Call Primus now 0800 036 0171
FREE new line connection	£0 with Calls and broadband or £29.99 otherwise	£0 with Calls, Broadband + TV or £40 otherwise	£10.00 reconnection charge	FREE reconnection charge
Set up usually within 7 working days for a line reconnection*	Setup within 4 working days for a line reconnection*	Setup usually within 3 working days for reconnection*. Virgin Media also offers a 28 day money back guarantee	Setup within 28 days for a line reconnection*	Setup between 3 and 5 days normally*
Call TalkTalk now 0800 049 7834	Call BT now 0800 028 4474	Call Virgin Media 0808 189 0508	Call Sky now 0844 241 0582	Call Primus now 0800 036 0171

* All providers allow you to select a convenient appointment on a suitable date when you place your order online. However, line reconnection setup times will typically depend on the availability of an engineer, and other factors, such as the number of concurrent line installations in your area.

BT Landline Package

• BT offer a broad selection of calling plans, including Unlimited Anytime and Unlimited Evenings & Weekend packages.
• Choosing BT often is an easier option, as other home phone providers are able to connect you to BT on your behalf.

Virgin Media Packages

• Perfect if you only want broadband or TV and have no need for a landline
• Virgin Media is the cheaper option if you are happy to use a mobile to make calls
• Visit www.virginmedia.com to check Virgin Media availability in your area

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