Home phone Guides

How to get a new landline

By Anthony Hill - anthony.hill@consumerchoices.co.uk

Updated: Wednesday 18 January, 2012

When it comes to getting a new landline in your home, there are plenty of providers who offer line installation and reconnection. Our guide will help you find the best deal for you…

Whether you’re after a second landline for your business, or have just moved into a new house and need to get a phone line installed, getting a new landline is quick and easy. It can also be relatively cheap, as long as you choose the best deal for you.

Watch this video for some quick and easy tips to getting a new phone line installed, or go straight to the guide below…

Video: Quick guide to phone line installation options

Who offers line installation?

Many consumers are labouring under the misconception that BT (www.bt.com) is the only phone provider in the UK that can install phone lines. Most UK home phone providers do offer landline installation however, and they all charge a lot less than BT.

Take a look at the table below for some of the best deals at the moment:

	Free installation	28 Day Guarantee
Call TalkTalk 0800 049 7834 Go	Call BT now 0800 028 4474 Go	Call Virgin Media 0808 189 0508 Go	Call Sky now 0844 241 0582 Go	Call Primus now 0800 036 0170 Go
FREE connection	£0 with any calls & Broadband package	£0 with Calls Broadband + TV £40 otherwise	£10 connection charge	£59 connection charge
Set-up usually within 7 & 10 days for a new line installation. If switching from Virgin, you can keep your line until your new line has been activated *	Setup within 4 working days for a connection, and up to 16 working days for new line installations *	Setup usually within 2 weeks. Plus you can normally keep your number. Virgin Media also offers a 28 day money back guarantee *	Setup normally between 14 and 28 days for connetion or new line*	Setup between 12 - 14 days normally for a new line installation *
Go Call TalkTalk now 0800 049 7834	Go Call BT now 0800 028 4474	Go Call Virgin Media 0808 189 0508	Go Call Sky now 0844 241 0582	Go Call Primus now 0800 036 0170

* All providers allow you to select a convenient appointment on a suitable date when you place your order online. However, line setup times will typically depend on the availability of an engineer, and other factors, such as the number of concurrent line installations in your area.

When choosing a provider to install your new phone line, you need to consider the call packages on offer as well as the installation cost. The majority of providers will make you sign-up to a 12-month line rental and calls package, so it’s important to look at the overall cost, not just the line installation.

While a provider such as TalkTalk (www.talktalk.co.uk) may charge less to get the new landline installed, it’s call charges and line rental are a lot more expensive than those on offer from Primus Saver and YourCalls.net (www.yourcalls.net).

Compare home phone tariffs first, to make sure you are signing up to the best deal for you.

If you’re also looking at getting a new broadband deal, think about signing up for a bundled package - you’ll get a better deal on your phone and broadband contracts, and may also get discounted or free line installation. Look out for special offers when you compare prices online.

And, consider getting a cable phone line from Virgin Media (www.virginmedia.com) if you’re also after a superfast broadband and digital TV package.

New landline for business

Getting a new landline for your business, either at home or in an office, is really simple and there are plenty of options available. You can even choose to bundle your company’s broadband and phone line together to get a money-saving package.

You can compare business phone packages and get a quote for line installation using the online form below:

Looking for cheaper business calls? Find out how much you could save on your line rental and calls with the top business phone providers