Business phone Providers

BT Business phone packages

Updated: Wednesday 4 April, 2012

By Editorial

Are you looking for a business phone package to suit your company? Sign-up for a tailor-made package from BT and get a reliable business service that won’t break the bank.

Getting the perfect business phone deal for your company doesn’t have to cost a fortune - you could even get an affordable package from a recognised provider like BT (www.bt.com). However, the right deal for your business will depend on a number of things, such as the size of the company, the type and number of calls your company makes, and whether you want any additional services.

Take a look at the table below to compare some of the best offers available at the moment, and then read our guide to find out more about what BT has to offer and switching your business’ phone service.

	Call XLN Business 0800 652 4113	Call BT Business now 0808 189 1332	Call TalkTalk Business 0800 542 6908	Call Plusnet Business 0808 189 1286
Monthly cost *	£9.99 Guaranteed cheapest deal	£14.45 500 free minutes	£10.00 Unlimited broadband & calls	£13.00 Includes voicemail
Min. contract	12 Months	24 Months	24 Months	12 Months
What's included?	Calls capped at one hour - Local and national calls are capped at 10p and mobile calls at 30p. Keep your current line and number.	Set up your phone line with BT and get 500 free landline minutes a month, 24/7 support and call management tools to help lower your business costs and bills	Package price including line rental just £13.95 per month. Fast and reliable business broadband and low UK mobile call rates from 9.95p per minute.	Low cost calls to local, international and mobile numbers. Plus add unlimited daytime calls to 01, 02 and 03 numbers for just £6 per month.
	Call XLN Business now 0800 804 8988	Call BT Buisness now 0808 189 1332	Call TalkTalk Business now 0800 542 6908	Call Plusnet Business now 0808 189 1286

* Excludes VAT. Terms and conditions apply.

BT Business phone line installation

If you need a phone line to be installed or reconnected at your premises, BT Business can arrange this, though there may be a charge.

If possible, BT says it will try to use an existing phone line at your premises, but if it can’t, you may have to pay an installation charge. When you place your online order, an installation charge will be added. However, if existing lines can be used and no engineer visit is required, this cost will be reimbursed.

Line installation usually takes between 5 and 10 days depending on engineer availability and the amount of work that needs to be done. You will be able to select a convenient appointment on a suitable date when you place your order with BT.

Why should my business switch to BT?

As well as its competitive rates and tailor-made packages, there are a number of reasons you should consider switching your company’s phone service to BT, including:

Customer service - With one of its tailor-made business packages BT Business users will also get priority customer support, at any time of the day. This means your calls to its customer support line will be answered and dealt with before those of other users. BT Business says that 95% of calls are answered in less than 30 seconds, with 9 out of 10 phone line faults being fixed in less than 4 hours.

Extra calling features - BT Business customers have the option to add a range of calling features, such as call waiting, call diversion and three-way calling, to their package. These helpful call-management tools help you make, receive, divert or share your calls, meaning you’ll be more efficient at managing your calls. Select just the features you need - from a single service to the complete set of eight. These are charged for quarterly, and the more features you choose, the less you pay for each.

Business A-Z - BT Business customers will also get free entry in the business A-Z section of The Phone Book. This will put you in touch with new customers and can help even more customers find you - as well as those people who already know you, but can’t remember your number.

Compare business phone packages

Before switching your business’ phone service to another provider, it’s important that you compare packages and get quotes from more than just one supplier.

Speak to an adviser from BT on 0808 109 1658 and see if you can get a tailor-made phone deal that suits your company’s needs.