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Cheaper line rental

Get cheap line rental

Updated: Friday 13 January, 2012

By Anthony Hill - anthony.hill@consumerchoices.co.uk

If you’ve never switched home phone provider, now is the perfect time - you could save loads by signing up for paperless bills and paying by monthly direct debit.

These days you don’t have to take your home telephone line from BT (www.bt.com) - there are plenty of alternatives available, such as Primus (www.primussaver.co.uk), which currently offers the cheapest line rental exclusively through Homephonechoices.co.uk.

Some providers even run their own networks, like TalkTalk (www.talktalk.co.uk) and Sky (www.sky.com). You could also get a cable landline through Virgin Media (www.virginmedia.com).

Take a look at the table to compare some of the UK’s cheapest landline deals:

Whatever option you’re considering for your landline and line rental, you should check that your call charges will be lower under your new provider, too. Compare line rental charges for the best deals.

Line rental options

You don’t have to stay with BT, you can get line rental - as well as a call service - from other suppliers such as TalkTalk (www.talktalk.co.uk), Orange (www.orange.co.uk) and Primus (www.primussaver.co.uk). As a result many suppliers have since lowered their line rental charges, so your bill may come down too.

Even if you get your line rental from a company other than BT, in most instances you can keep your existing phone number and you won’t need an engineer to visit.

If you get your home phone via a cable landline from Virgin Media (www.virginmedia.com), you won’t be paying BT as you won’t be using its copper wire network. Virgin Media has its own network of fibre optic cables laid across Britain. If you don't have a cable connection at your house though, you will need to get one set-up. Virgin Media’s services are available to roughly half the UK.

Telephone line rental costs

Apart from Virgin Media, all phone line providers use BT copper wire (ADSL) lines. Though it’s called a BT phone line, it doesn’t necessarily have to be with BT - recent years have seen a host of competitor companies spring up in the home phone market, many of which offer cheaper line rental, more competitive call charges and sometimes even a free phone line installation.

Several companies now offer free calls - within a monthly package - if you sign a contract for their line rental. Primus offers one of the cheapest deals at £7.99 a month, which includes free calls in the evenings and at weekends to UK local and national landlines.

With many companies, you can make further savings by bundling your broadband and home phone services.

TalkTalk (www.talktalk.co.uk) offer great bundle plans which include broadband, free evening and weekend calls and line rental, or broadband, anytime calls plus line rental.

Look at your complete range of options using our home phone price comparison service.

The future for line rental

Many people have landlines in order to get broadband - it’s not currently possible to get broadband-only packages unless you have cable. In the US however, you can purchase pure broadband without a home phone connection. This is known as “naked ADSL.”

Communications regulator Ofcom allows suppliers to choose whether or not they want to offer this service and as yet in the UK, none do. However, naked ADSL could have a massive impact on the future of line rental.

There has also been a rise in mobile broadband recently, which is totally separate from your home telephone line. Orange (www.orange.co.uk), Three, O2 and others offer mobile broadband on a contract and pay-as-you-go basis. To find out more read our guide to mobile broadband.

Line rental - top tips

You shouldn’t switch to a new home phone provider just because they have cheaper line rental as the most you will save is around £5 a month. However, combined with the cheaper call charges offered by many companies, there are plenty of decent savings to be made.

Check out our best buy tables for a quick idea of who offers the most competitive home phone prices.

Also, if you don’t already pay by direct debit and are able to, you should definitely do so, as this can save you as much as £5 a month with some suppliers. Find out if your provider offers paperless billing too, as it’s good for the environment and will usually earn you a discount.

Think about the kind of calls that you make, how long they are and where they’re to. If you only have a phone line for your broadband connection then maybe moving to Virgin Media would be a good idea - they also offer free digital TV with some phone packages.

If on the other hand you make daily calls abroad, then one option is to go for a provider who offers cheap line rental and low international rates such as Auracall or the Post Office (www.postoffice.co.uk). You should also look into making international calls over the internet - this is known as Voice over Internet Protocol (VoIP).

Keeping your needs in mind and thinking about the way that you use your telephone is the best way to guarantee that you get the best value deal.

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Comments

avoid renting your line from primus. Looks cheap but they don't let you route calls via cheaper provider. 6p a minute for local daytime calls - what a rip off! When i complained they told me to get stuffed and i'd have to pay 1 years subscription to leave. Major sharks this lot - Oct 15 2011 4:42PM
There was a fault in our phone line so we called for a BT engineer, when the engineer came no fault was detected and the engineer left saying that there was nothing faulty detected. However when i recieved my bill, i had been charged 130GBP, and when i contacted them to see why they had charged so much, they made up nonsense and said that a new cable was put in, in the house however this was false. i recommend you to not go with BT, because they rip you off. - Aug 22 2011 7:46PM
I now its possible to get ( rent ) a phone line in London and using it from outside... Can your help mi to do this? - Aug 15 2010 5:10PM
YURIY BEREZYUK, Buenos Aires, Argentina

I'm seriously thinking of connecting to the Post Office home phone.It has no contract,plus free weekend international calls.It looks like a great deal. I would have gone to BT but they only offer 12month contracts. - Apr 2 2010 12:01AM
Dave Humphreys, UK

Another hidden cost of some of the cheaper providers is the charge for 'caller display'.
BT provide 'caller display' at no charge.
The Post Office, for example, charge £1.75/month for this.
- Feb 10 2010 9:10PM
Steve, Ashbourne, UK

Help,have just signed up with Primus for landline and calls(less than 7 days ago) but don't fancy their bundled broadband package(price). Can I get another broadband provider to supply my Primus landline or do all broadband providers insist on the customer paying for the landline as well as broadband provision? cannot find this info on any site with FAQ's on this matter. - Feb 9 2010 12:35PM
robert welch, perth,scotland

You have to pay BT if the dfault is within your property but beware of other companies offering line rental. When my line was damaged outside my flat Tiscali refused to send an engineer to fix it without giving any reason. I managed to get a helpful lady at BT to send out an engineer to do it even though they did not have to as it wasn't their line. I was changed nothing for this.. - Feb 4 2010 12:17AM
Don't get your line rental transferred from BT. I did that with Tiscali and now I can't change to a cheaper ISP. I would have to transfer my line back to BT and take one of their very expensive broadband deals for a minimum of a year before I could change again to a cheaper service. What a con. - Feb 4 2010 12:14AM
I have recently moved from BT because of the issues with billing, i too got charge £100 for an engineer to tell me that the problem was my wiring in the socket!!! They told me that if the fault is within my property i am responsible. I did argue that i am not to blame for age getting to the wres in the socket that they fitted. Still like you all say, they must be making millions doing this.
I have move to lotus telecom, http:www/lotustelecom.co.uk, they seem pretty good. I get Broadband, all my calls and line rental for around £20.
- Feb 1 2010 10:35AM
BT charged us TWO rental charges in June so as to go to payment in advance as against in arrears. As the rental charge continued on the same date uninterrupted they have taken this extra cash that we don't get back until subcription ceases. This must have made them millions! - Oct 14 2009 2:58PM
Alan Walton, Leicester, UK

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