About HomePhoneChoices.co.uk

Cancel your home phone order

Please note Homephonechoices.co.uk ARE NOT AN HOME PHONE SERVICE PROVIDER. If you have any questions relating to your current, or new, home phone service provider then you must contact them directly as we will not be in a position to help with your enquiry.

Once you place your order on Homephonechoices.co.uk we pass your switch request onto your chosen home phone supplier who will contact you by email or post within the next 14 days to update you on your switch. They will also ensure your current home phone supplier knows that you are switching to their service.

Should you be successful, your chosen home phone supplier will then contact you detailing the date that your switch took place and from that date your calls will be charged by them.

In accordance with Ofcom's General Condition 24, we respect your rights to cancel any services you request through our website. You have the legal right to cancel your order from the point of sale until your service has been activated. If you wish to cancel / or have any questions regarding your switch and it has been...

MORE than 24 hours...

Please call your chosen home phone supplier's Customer Service team and quote the telephone number of your switch:

• Auracall - 0800 651 0055
• 24Talk - 0845 241 0908
• Direct Save Telecom - 0845 272 0072
• Hive Telecom - 0800 092 0004
• Primus Saver - 0800 036 3839
• YourCalls.net - 0845 450 5020

LESS than 24 hours...

Please call the Homephonechoices.co.uk team on 0844 804 2430