Business Phone

A reliable business phone service isn’t as expensive as you might think. Get a phone package from as little as £5.99 per month. Compare business phone options with our buyer's guide.

	Call BT Business now 0808 189 1332 Go	Call XLN Business now 0800 652 4113	Call Eclipse Business now 0800 915 5230	Call Primus Business now 0800 036 0122 Go	Call Plusnet Business now 0808 189 1286 Go
Cost:	£15.50	£5.99	£13.00	£9.60	£13
Offer:	500 free minutes every month	Guaranteed cheapest rate	1000 free minutes every month	Cheapest business line rental	FREE daytime calls to other Plusnet users
Contract length:	24 Months	12 Months	12 Months	24 Months	12 Months
What's included:	Set up your phone line with BT and get 500 free landline minutes a month, 24/7 support and call management tools to help lower your business costs and bills.	XLN offer you the cheapest line rental for small businesses. Get capped calls at 10p (local) and 30p (mobile) so you never pay more than you need for a call.	Eclipse offer 1000 FREE minutes to UK landlines every month as well as cheap mobile and international calls. Eclipse are also recommended by Which?	Package price including line rental just £9.60 per month. Low international call rates and low UK mobile call rates from 8.5p per minute.	Low cost calls to local, international and mobil numbers. Plus add unlimited daytime calls to 01, 02 and 03 numbers for just £6 per month.
	Go Call BT Business now 0808 189 1332	Go Call XLN Business now 0800 652 4113	Go Call Eclipse Business now 0800 915 5230	Go Call Primus Business now 0800 036 0122	Go Call Plusnet Business now 0808 189 1286

Business Calling Plans

Most business phone packages can be tailored to meet your needs.

BT Business offer packages with 500 minute inclusive calls at £15.50. Ideal for small home office and business, make sure you get a direct quote from the provider to find out more.

By comparing the top providers listed, you will told exactly how much you could save per year by speaking to a representative about your calling habits, the size of your business and your current business phone package. It will is useful to have your most recent phone bill to hand.

If a significant amount of calls are made to international destinations or mobile networks it is important to ask about the specific call costs.

Phone line installation

If you require a phone line to be installed at your premises or simply re-connected most providers will charge a fee for this service.

Installation typically will take between 5 and 10 days depending on engineer availability and your chosen provider, however all providers allow you to select a convenient appointment on a suitable date when you place your order.

If you’re after a cheaper alternative, the best business phone line option is not to have a phone line at all! Using a broadband connection and a service like Vonage, you can make cheap – or even free – calls over the internet. (see VoIP business calls, section below for more information)

Switching phone providers

As mentioned almost all business phone providers will charge a fee to set up your new office connection. However if you are simply switching phone providers there will be a lesser take-over charge for this service. This ranges from £19.99 with BT Business, or can be free with providers such as Primus Business.

Line rental add-ons

For add-ons such as call diversion, call waiting and three-way calling you will need a Featureline, alternatively you should speak to about upgrading your existing package to include such features and if they are available. If you already have a Featureline you can simply switch your calls to another provider and pay your line rental to your existing provider, therefore taking advantage of discounted call costs.

If you use of a PBX system or use a switchboard for your business then you can transfer your calls and line rental to a different provider.

However any maintenance of the equipment will remain with your provider.

VoIP business calls

If you are not sure where your office will be in the next year, you need to add or remove phone lines quickly, then VoIP could be the solution. Its easy to set up, make and receive calls using your existing broadband connection, simply plug your VoIP adapter into your broadband modem or router - your PC doesn't even need to be on and you can use your normal telephone. You get inclusive call features such as call diversion, conference calling, caller id and more. All from only £5.99 a month with Vonage, call 0800 804 8988 alternatively Primus Business offer 5-seat VoIP solutions, call 0800 036 0122.

Customer service

With a business package you’ll also get priority customer support 24 hours a day so your calls will be answered and dealt with before those of other users. BT Business claims that 95% of calls answered in less than 30 seconds, and 9/10 faults are sorted in under 4 hours.