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Updated: Monday 12 July, 2010
By Becca Talbot - becca@consumerchoices.co.uk
YourCalls.net (www.yourcalls.net) offers one of the cheapest line rental deals in the UK, but with other phone suppliers also offering rock-bottom prices, how does YourCalls.net compare?
Take a look at some of the packages on offer from YourCalls.net in the table below, and compare prices to see if you can reduce your home phone bills:
YourCalls.net is the online division of the Comms Factory Ltd, part of the OneBill group, which was established in 1999. The group now has over 40,000 customers, and has invested heavily in new telecoms technology.
YourCalls.net was awarded the title of ‘Fixed Service Provider of the Year’, by the Federation of Communication Services in 2007.
YourCalls.net offers two call packages which can be personalised to match your needs, helping you save money on your home phone bills.
Option 1, the Evening + Weekend Plan offers free unlimited evening and weekend calls, while Option 2, the Anytime Plan package comes with unlimited anytime calls and mobile calls that are 30% cheaper than BT. You will also switch your line rental to YourCalls.net, which is cheaper than BT as well at just £9.25 a month - one of the cheapest in the UK.
Because the company uses online tech-based systems and online account management, it can pass on these savings to its customers, offering competitive call rates for both peak and off-peak calls, as well as international and mobile calls.
As well as having one of the cheapest line rental deals in the UK, all YourCalls.net customers benefit from competitive call rates to all mobile networks too compared to BT.
YourCalls.net also offers low-rate international calls with its Golden Destination deal. If you have friends and family abroad or often make calls overseas you can receive a discount off the standard call charge by selecting one country from the YourCalls.net Golden Destination list. With over 300 countries to choose from, you could save loads of money on international calls.
Customers can manage their accounts online 24 hours a day, and pay their bills by monthly direct debit.
Switching to Yourcalls.net is quick and easy. If you already have an active phone line, there will be no interruption to service, and you keep the same phone number you currently have.
Because the company operates an equipment-free service, all the work is carried out at your local telephone exchange, so a technician won’t need to visit your house, and YourCalls.net will tell your existing home phone supplier that it will be billing you for your line rental, line services and calls in the future.
You must pay your phone bill by monthly direct debit, and you will have access to the online billing system. The online system includes a spend analysis tool and controls to help you manage your bills.
If you don’t have an active phone line, or if you are currently a Virgin Media customer, call BT on 0800 028 4474 to have your line reconnected or have a phone line installed. However, you will have to stay with BT for 12-months before switching.
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