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Package Summary

Post Office's Home Phone details...

This package bundles your home phone and line rental from Post Office

Unlimited Evening and Weekend offers you unlimited number of inclusive calls to any local and national UK landline number (01, 02 or 03) during the evening and weekends only

The main features included with this package are line rental and unlimited calls to all UK landlines during the evening and weekends, as well as free calls to mobile networks and top 40 international destinations during the weekend
Monthly Package FeeFree - The set monthly cost you will pay for this package does not include line rental
Line Rental Information£12.25 - per month for Post Office line rental. You will no longer pay line rental to your current home phone provider
Contract LengthNo contract
Minimum Call Charge9.60p - is a one off charge and applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute

UK Phone Call Charges
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocal5.36pFreeFree
LandlineNational5.36pFreeFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobile3 Mobile21.99p16.44pFree
MobileO213.28p8.17pFree
MobileOrange13.28p8.17pFree
MobileT-Mobile13.28p8.17pFree
MobileVirgin Mobile13.28p8.17pFree
MobileVodafone13.28p8.17pFree
Exclusions to certain destinations or networks may apply
Where "-" is displayed, there is no difference between daytime and evening call rates at the weekend

International Call Charges
Please select the destination you wish to call and press "show rates"
International RatesCountryDayEveningWeekend
International LandlineUnited States5.11p5.11pFree
International MobileUnited States5.11p5.11pFree
Exclusions to certain destinations or networks may apply
Where "-" is displayed, there is no difference between daytime and evening call rates at the weekend

 »Hide Other Features
Call Features (Cost per month unless stated)
1471FreeGet the number of the last person who called
Anonymous Caller Reject£4.08Stop calls from withheld or anonymous numbers
Answer 1571FreeListen and manage your voicemail messages
Call BarringCurrently not available, please speak to Post Office for further details
Call Divert£1.79Choose to have calls diverted to another number anywhere
Call Waiting£1.79Tells you when someone is trying to get through to you
Caller Display£1.79See who is calling you before you answer
Choose to refuse£3.35Stop unwanted or nuisance calls
Ring Back£1.79Automatic call back from an engaged number
Telephone Preference ServiceFreeChoose to register to have your number removed from unsolicited sales calls
Three Way Calling£1.79Chat with two friends at the same time
Withhold NumberFreeStop your number from showing to those you are calling
Payment and Billing Options (Cost per month unless stated)
ChequeFreeThere is no additional charge to pay by Cheque. Contact the Post Office to confirm your nearest branch
Credit CardFreeThere is no additional charge to pay by Credit Card. Contact Post Office to find out which types of credit cards are currently accepted
Direct DebitFreeThere is no additional charge to pay by Direct Debit. Payments must be made monthly in advance
Paper BillingFreeYou will receive your bills in the post
Paper-free BillingFreeYou will manage your account online and receive your bills via e-mail

 »Hide UK Other Numbers Call Rates
UK Other Numbers Call RatesDescriptionDayEveningWeekend
Other Numbers08453.06pFreeFree
Other Numbers08707.15pFreeFree
Exclusions to certain destinations or networks may apply
Where "-" is displayed, there is no difference between daytime and evening call rates at the weekend
Apply now for Post Office's Home Phone
Ratings

from 45 ratings

User ratings for Post Office from the HomephoneChoices.co.uk 2010 Customer Satisfaction Survey

Value for money
Reliability
Ease of understanding bill
Download speeds
Customer service
Value for money
Clarity of pricing
Customer service

Post Office Home Phone reviews

Our journalists selected a representative sample of 8 Post Office Home Phone customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.

Positive comments
Free calls to U.K. mobiles at weekends. - June 2011
cheaper line rental - June 2011
No conditions written in microscopic print! - June 2011
being able to pay with a budget card - June 2011
Negative comments
The attitude of the Customer Support; it's not our problem when asked anything - June 2011
paying for caller id - June 2011
Problem in getting action if an engineer needs to be called - problem in street with broadband - only customer with bt had a good response after repeated calls - June 2011
Bills are a bit haphazard - June 2011
Registered Address: Third Floor, High Holborn House, 52-54 High Holborn, London, WC1V 6RL Company Reg No:05341159
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