Updated: Thursday 27 December, 2012
Plusnet has a number of home phone packages that combine line rental, calls and broadband with speeds of up to 16Mb. Could you save money by switching to Plusnet?
Plusnet (www.plus.net), founded in 1997, has become a leading UK broadband provider. It has built its business on innovative new products and well-regarded customer service.
It has over 500,000 broadband customers, as well as offering home phone and VoIP services.
Plusnet has won numerous awards for its broadband and home phone services, including Best Consumer Fixed Broadband at the ISPAs in 2012 and the Which? Recommended Provider in February 2012.
It also came second overall in the Broadbandchoices.co.uk customer satisfaction survey in 2012, and came out top in the Value for Money and Speed of Activation categories.
Plusnet currently offers two home phone and broadband packages. All these bundled packages include line rental, calls and a broadband service with connection speeds of up to 16Mb. Below is a breakdown of the current deals available:
Plusnet Essential Broadband + Talk Evenings and Weekends - A home phone and broadband tariff that offers:
Plusnet Essentials + Talk Anytime - A home phone and broadband tariff that offers:
Plusnet also uses the BT Infinity network to offer customers living within the network area a choice of two fibre connections: Essentials Fibre Broadband and Unlimited Fibre Broadband.
Essentials Fibre broadband offers speeds of up to 38Mb with a 40GB download allowance, and Unlimited Fibre offers up to 76Mb with no usage allowance.
With any of these home phone deals you will receive one monthly bill from Plusnet, and the company will deal with all aspects of your service, including any faults on the line.
Plusnetís home phone and broadband packages come with a range of features, including a free wireless router (plus £5.99 p&p), speeds of up to 16Mb and free calls. Plusnet also has competitive call rates to both international destinations and UK mobiles, particularly if you take the unlimited package.
When choosing a package, youíll need to consider two things:
The benefits of Plusnetís home phone and broadband packages will depend on what type of user you are. With the evening and weekend package youíll get unlimited free evening and weekend calls to UK landlines, free anytime calls to all other Plusnet customers, and free evening and weekend calls to 0870 and 0845 numbers.
With the anytime package from Plusnet, youíll get all the bonuses of the evening and weekend package, as well as free unlimited anytime calls to UK local and national landlines.
Plusnet Essential packages come with a 12-month contract, as do the Unlimited packages. There is no charge if you wish to downgrade or upgrade your package at anytime during the contract.
Switching your home phone service to the Plusnet is really simple, and can be done in minutes, either online or over the phone.
If you already have an active phone line, there will be no interruption to your service, and in most instances you will be able to keep the same phone number. The features you already have, such as caller ID, will stay the same, and youíll also have exactly the same access to the operator and to emergency numbers.
The switch will be carried out at your local telephone exchange, so an engineer wonít need to visit your house, and the Plusnet will tell your existing home phone and broadband provider(s) that it will be billing you for your line rental, line services, calls and broadband in the future.
If you donít currently have a phone line, or if you are currently a cable customer (i.e. Virgin Media), youíll have to contact the Plusnet sales team. Please call them on 0808 178 5989 and they will be able to help you in what to do next.