Iíve been considering switching my line rental and calls package from BT to the Post Office because the prices seem a lot cheaper.
However as I have BT Option 1 Broadband and a BT home hub, will switching my line rental and calls to another provider affect my broadband?
Can you help?
Samantha Stevens, Brighton, via email, Updated: Wednesday 25 January, 2012
Hi Samantha, thanks for your email about switching your line rental and calls to the Post Office (www.postoffice.co.uk). The good news is that switching your home phone service from BT (www.bt.com) will not affect your broadband service.
However, if your home phone and broadband services were provided by a fully unbundled (LLU) provider, such as TalkTalk (www.talktalk.co.uk), Sky (www.sky.com) or Tiscali, switching packages will affect your broadband.
Read my top tips on switching home phone provider below, and find out how to guarantee your broadband wonít be affected by the switchÖ
For some households, bundled deals can work out cheaper than taking your line rental, calls and broadband packages separately. It is worth considering whether switching your broadband and home phone to the same provider will save you money in the long term. For example, line rental from the Post Office is currently £12 a month.
You should compare home phone deals before switching, as other providers may have cheaper packages, saving more on your monthly bills. The following providers all have competitive rates:
Hope this gives you a bit more information Samantha, and helps you decide whether you should make the home phone switch from BT to the Post Office.
If you have a general switching or provider query please get in touch with us here