Tuesday 23 March, 2010
By Becca Talbot - becca@consumerchoices.co.uk
Broadband and mobile phone giant O2 is delaying the launch of its home phone service, to ensure that customers “get the best service possible.”
The launch of O2’s new landline service and discounted home phone and broadband bundles has been delayed until “later in the spring,” according to a spokesperson from the mobile phone giant.
O2 told ISPreview.co.uk that it wants to ensure its customers “get the best service possible,” and confirmed that O2 line rental and calls packages will be available “later in the spring.”
Plans to launch the new home phone service were originally announced in January earlier this year, with a view to make the product available to customers by March.
An O2 spokesperson said: “When we launched our home broadband service we took our time to ensure the experience was the best it could be. The result has been an award-winning product which now has over half a million subscribers and the most satisfied broadband customers of any of the main providers in the market.”
The mobile phone, mobile broadband and home broadband provider aims to do the same with its new home phone product, offering subscribers a quad-play of services for a reduced price. When the service does launch, its line rental and calls packages will start from as little as £9.50.
Simon Piper, business development manager at Homephonechoices.co.uk, said: “Many O2 mobile and broadband customers are eagerly awaiting O2’s new bundles. Switching their phone service to O2 could help them save nearly £25 a year on their line rental, when compared to BT.”
For more information, see our O2 provider guide.
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