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Madasafish phone and broadband bundles
By Becca Talbot - becca@consumerchoices.co.uk
Madasafish’s (www.madasafish.com) home phone packages combine line services, a competitively-priced call plan and a broadband service. Should you switch to Madasafish? (Updated 11/12/09)
Madasafish packages
About Madasafish
Madasafish was established in 2001 and is a part of the Brightview Group, which was bought by BT in July 2007.
The company is know for its excellent customer service, and has received awards for its prompt, reliable support for its broadband customers.
Madasafish home phone packages
Madasafish currently offers two packages that allow you to bundle your home phone and broadband services. These packages include calls and broadband.
Madasafish Max Broadband and Talk Free - A home phone and broadband package that includes:
- All the benefits of Madasafish Max Broadband
- Unlimited evening and weekend calls to UK landlines
- Free anytime calls to Madasafish Talk customers
- 5% off calls made to 5 numbers of your choice.
Madasafish Max Broadband and Talk Anytime - A home phone and broadband package that includes:
- All the benefits of Madasafish Max Broadband
- Unlimited anytime calls to UK landlines
- Free anytime calls to Madasafish Talk customers
- 5% off calls made to 5 numbers of your choice.
With either of these home phone and broadband packages you will receive one monthly bill from Madasafish, which includes your line rental, call charges and broadband package. And the company will deal with all aspects of your service, including any faults on the line.
Why should I get Madasafish home phone?
With line rental at £11.25 a month, Madasafish Talk provides you with a simple and easy way to save money on your home phone and broadband bills.
Its phone packages include free calls at anytime to all other Madasafish Talk customers. And you can nominate five of your most frequently called numbers as your ‘Favourite Five’ to receive 5% off calls. The nominated numbers can include international numbers and mobile numbers.
Unlike many other providers, you can pay your monthly bills in a way that suits you - by direct debit, by standing order, giro cheque or over the phone by credit or debit card - however there is a £2 charge for paying by any method other than direct debit.
What do I need for Madasafish home phone?
Switching your home phone and broadband services to Madasafish is really simple, and can be done in minutes. If you already have an active phone line, there will be no interruption to service, and you’ll be able to keep your existing phone number. The features you already have, such as caller ID, will stay the same, and you’ll also have exactly the same access to the operator and to emergency numbers.
The switch will be carried out at your local telephone exchange, so an engineer won’t need to visit your house, and Madasafish will tell your existing home phone provider (and broadband provider if these are different) that it will be billing you for your line rental, line services, calls and broadband in the future.
If you don’t have a phone line, or if you are currently a cable customer (i.e. Virgin Media), Madasafish can arrange and manage the installation of a new line for you. This will cost £79 - £45.99 cheaper than having the line installed by BT.
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