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Line rental options

Line rental options

By Becca Talbot - becca@consumerchoices.co.uk

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Getting both your line rental and calls from BT can make things easier, but switching to another provider could save you money on your monthly phone bills… (Updated 07/01/10)

Wherever you live, there are a number of options when it comes to choosing the line rental for your home phone service, so it’s important you choose one that suits you and your household’s calling habits.

What are your line rental options?

Home phone suppliers are now able to buy line rental (on a wholesale basis) from BT and charge their customers for it. In practical terms, this means that you don't have to pay BT separately for line rental any more - you can take both your calls and your line rental with a different supplier, including YourCalls.net, Primus Saver, and the TalkTalk.

What line rental packages are on offer?

Save on your monthly line rental

BT line rental costs £11.54 a month if you pay by monthly direct debit and sign-up for online paperless e-billing. TalkTalk line rental also stands at £11.49. If you want cheaper calls and you're thinking of switching to an alternative phone provider, you can switch line rental as well to save more money.

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Comments

i am staying in 50 Magellan house,clarence dock,leeds LS10 1JE on rent.There is an inactive BT line in my house.Could you please tell how to activate the same. - Jan 28 2010 3:02PM
Does the price you quote of £9.15 per calender month include VAT.

I am considering switching 7 phone lines from BT that are installed in the lifts for emergency purposes only, in the apartments were we live. Would your "Primus Saver" be suitable please?

Your reply would be appreciated.

Roy Fletcher - Jan 27 2010 5:16PM
Roy Fletcher, Southport, England

When anything goes wrong with the phone line the setvice is absolutely non-existant. They treat you as if you are a nuisance. they give you appointments but do not keep them and do not contact you to say why. You spend a lot of time on your mobile phone listening to music and not getting anywhere. They even give your phone number to someone else. - Jan 22 2010 5:58PM
Jenkins, Hartlepool area 30

No one is ready to help on customer service helpline. Plz let me know how can I change my payments in future from my new account instead of existing . Reply soon, Thanx - Dec 20 2009 6:06PM
obaid hameed, UK

I switched back to BT after their repeated phone calls for phone only in March at a cost of £21 per month, they now want to increase the monthly fee to £46.80! I feel that I have been "conned". I also have separate BT broadband at £26.90. I somehow think that I am paying far too much but am I locked in to this? - Aug 22 2009 4:57PM
Steph Cooper, Leek, Staffordshire, UK

i currently do not have my phone line on at the moment if i switch to you for my phone line can you switch my land line on for me - Jul 27 2009 10:33AM
sonya sunderland, mansfield notiingham

I have been informed by 'phone that I can get reduced line rental on line, but the site is playing up. Is there any other way I can arrange for reduced line rental on line? - Jun 17 2009 9:14PM
Barry Penney, Carmarthenshire Wales