Privacy Policy

Home Phone availability check

If you carry out a Home Phone availabilty check, we will not use your personal information for any reason other than to perform a Home Phone check on your line. The broadband Home Phone is essential to find out which providers are available to you, but the information you give us will not be stored by us after the check has been performed.

Switching

If you decide to switch, we will need to take your name, contact details and direct debit information. Your data is encrypted and protected by Thawte security systems. We will keep your details solely for the purpose of facilitating your switch. Your details will not be passed on to any third party or used for direct marketing purposes without your permission.

Registering with HomePhoneChoices

If you register for ConsumerChoices (owner of HomePhoneChoices), we will keep your details solely for the purpose of sending you the information you have requested. Your details will not be passed on to any third party or used for direct marketing purposes. You can easily unsubscribe at any time.

All financial transactions are secured by SSL encryption

Other uses of data

• To provide assistance in using our web-site, i.e. completing a switch
• Statistical analysis, i.e. such as analysing trends in the UK market
• We will not share your personal details with third parties, other than for the purpose of setting up your switch with the company that you choose to switch to.
• We may contact you via e-mail, post or phone